Who We Are

Ms. Donna Epps 

Thank you so much for your assistance with my husband, James Thomas. You helped us at our last struggles. How I wish I had someone like you some months ago. Your nurse gave me some strong advice about one who is ill, having dementia, but aware of his condition.  Your Home Health caregiver was very skilled, especially willing and confident. She easily related to my husband’s needs. Her experience stood out. Your prompt response made me know you heard our prayers.  

I have known Donna Epps for 20 years. In the time I have known her I have gotten to admire and love her as a daughter. We have shared good times and bad times together and at all times she has listened with empathy and shared her compassion for the situation at hand. 

She was a very stable influence in the care and treatment of my mother during the 5 years that she served as her caregiver. She often sat with her, talking, reading and listening to Gospel TV. Sharing her faith and concern for her fellow human beings as well as hoping and praying that God give her the strength to ease the burden of someone else. 

Donna is always studying and preparing to keep up with the latest techniques available in her vocation. No stone is left unturned when it comes to doing her job %110. Her devotion to those she serves is undying. Anyone who has the good fortune to spend time with Donna will never forget the experience, and will be much richer for it. 

Donna joined our family in the Spring of 2010. My 82-year-old father had a bypass surgery, leaving me to care for my mom alone who has no use of her legs and one arm. She is a stroke victim with cancer. My parents both live with me, and it was a very difficult time. I had hired nurses from different agencies, while I worked, and none of the ladies seemed to show compassion. Then, I met Donna. She has been a true God-send to our whole family. She is the reason my mom has the outlook on life she carries.  She looks so forward to Donna coming each week. After my father had made a full recovery, we as a family, decided to keep Donna on for her medical background, her spiritual outlook on life as well as just the joy she brings to all of us. She helps me with my 82-year-old. Cooks wonderful meals and always keeps the house clean, which is something I just can’t keep up with. I have called her all hours of the day to ask medical questions and needs. She always has the time to be a great friend as well. She has been a true blessing to this family and I would consider any family lucky to have her care for their loved ones. Please feel free to call me with any questions or concerns.
 

My wife fell seriously ill about 3 years ago after a stroke and was partially impaired and then suffered another fall that caused brain hemorrhage and a subsequent operation. As a result, we were confined to a nursing home for 3 months for physical rehabilitation. This was not a good experience for her. The nursing home’s doctor advised me to make permanent arrangements for her upon her discharge as I would not be able to care for her. She had been miserable during her stay there.  

I decided to bring her home and care for her in familiar and comfortable surroundings. I realized that I would need help for bathing and toileting so I contacted a series of home health providers and after 2 indifferent experiences, I found Caring Hearts Home Health Solutions. The difference was incredible.  

The owner/CEO, Donna Epps, explained that she looked upon her patients as family and put herself in the situation where she might be the patient and needed the service herself. This was an unusual and very caring approach. The care providers did a superb job. My dear wife also had dementia, and as time passed, all these different issues began to have incremental effects on her already very limited abilities. She also had Aphasia, which severely restricted and eventually took away her power of speech. She initially could say “yes” or “no” to a question, but even that faded. The caregivers who had come to know Jo well, were perceptive enough to interpret her needs by her facial expressions and body language. 

It is my firm belief that my wife’s last years were enhanced and enriched by the gentleness and quality of care given by Carring Hearts Home Health Solutions. I therefore highly recommend Donna Epps and her team to anyone who wants a loving and caring environment for the difficult years for their loved ones.  

P.S In the nursing home my wife had 3 UTI’s in 3 months. In 2 years t home she never had a single one.